G.K. Chesterton - Shrewd business tactics

"In the heart of a plutocracy tradesmen become cunning enough to be more fastidious than their customers.   They positively create difficulties so that their wealthy and weary clients may spend money and diplomacy in overcoming them.  If there were a fashionable hotel in London which no man could enter who was under six foot, society would meekly make up parties of six-foot men to dine in it.  If there were an expensive restaurant which by a mere caprice of its proprietor was only open on Thursday afternoon, it would be crowded on Thursday afternoon."  G.K. Chesterton (Father Brown - The Queer Feet)